Terms & Conditions

Please read and understand our terms and conditions before making a booking.

 - On booking your treatments with Mobile Madonna, please make us aware or discuss any medical conditions with your therapist as certain treatments cannot be performed or may need to be adapted.

 

- After your service, your therapist will provide you with recommended aftercare to enhance or protect the results of your treatment.

 

- Please note that as a courtesy to all our clients, prompt appointment schedule is adhered to. Kindly arrive 5-10 minutes earlier to ensure thaat we start on time. Should you arrive late or have any delays, treatments will finish at the appointed time to not inconvenience other clients.

 

-Card payments accepted, +5% service fee.


-Appointments may only be moved to another day/time once, thereafter 50% cancellation fee applies.


- Treatments will be terminated under the following conditions:

a) Any illicit or sexual remarks or advances made will result in the session being terminated immediately, thereby forfeiting your payment as well as banning you from using our services in future.

b) Broken skin or lesions

c) Recent Surgery

d) Undisclosed medical conditions

CALL OUTS ARE NO LONGER AVAILABLE DUE TO HOW BUSY WE HAVE BECOME AT OUR LOCATION IN PAULSHOF, SANDTON. 

 

Cancellation Policy:

Should you cancel your booking within 24 hours of the appointed time, or "no show" your booking, 50% of the payment will be owed before you can make your next booking.